Update:

Resolved - The incident is now closed and our Hosted Email Connectivity is operating as normal.

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The following alert was posted on the Rackspace system status 5/30/2020.

System Disruption
We are aware of an issue that is affecting our Hosted Email environment.

11:09 AM EDT
05/30/20
We are investigating an issue that is affecting our Hosted Email Environment and Administrator Control Panel. More details will be posted as they become available.

11:51 AM EDT
05/30/20
Update- Affected Users whom utilize Webmail for Hosted Email will experience issues logging into Webmail or using Email Clients. We are actively working towards a resolution. More updates will be posted as they become available

03:08 PM EDT
05/30/20
Monitoring - Affected Users whom utilize Webmail for Hosted Email will experience issues logging into Webmail or using Email Clients. We are actively working towards a resolution. More updates will be posted as they become available

Please bookmark this page and check back if you continue to experience an email disruption.

http://status.apps.rackspace.com/

Thank you for your patience as Rackspace works to resolve this issue.

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